SubscribeGenesis Risk Solutions are an insurance intermediary that fully understand that protection of assets, earnings, personnel and legal liabilities continue to be challenging everyday issues for businesses that they require experienced risk management advice and a constant support service.
That is GRS Limited who have now settled in their new business home of the historic village of Rochford, Essex.
GRS provide specialist advice to companies in the Commercial and Industrial sectors. In particular GRS offer their specialist skills to companies operating in certain "high risk" areas such as Construction and Contracting.
The specialist services offered in these areas have been tri-branded under these following trading styles:
- Contractors Insurance Services
- Scaffolding & Roofing Insurance Services
- Demolition Insurance Services
GRS, lead by directors, Gavin Cheeseman and Peter Wood, is supported by a highly skilled team of insurance professionals.
GRS has maintained the three trading styles from their previous base with earlier operating partner FML Insurance and, with the backing and support of the experienced team, have moved the existing service onto another level whilst continuing to provide both existing and prospective clients with impartial, sound advice on all aspects of their insurable risk exposures.
'We offer a fully rounded insurance intermediary service, and although the Construction and Contracting sectors continue to be our core business, our capabilities include owner run and small to medium size SME business of all types and trades within the commercial and industrial sectors', says Cheeseman.
From the very first enquiry coming into their office, either by telephone or as a personal caller, they want their response to be a process rather than a simple question and answer form to complete.
'If you are a sole trader or even a very small family run business, it is important to feel that you can obtain information on insurance without feeling that you have to sign a form a mile long or write a book on your trading history, when you simply want a reply to a question. With GRS we are trying to get the message across from our team to all potential clients, as well as existing customers, that we are there to help and assist!', says Wood.
Spread of Business
GRS comprises the main operating company and then incorporates three pre-existing successful trading styles.
Genesis Risk Solutions Ltd:
The newly re-formatted business base.
Contractors Insurance Services:
Handling and administering a range of bespoke insurance products for companies operating in the Contracting sector and including: Air Conditioning Contractors, General Builders, Electrical, Heating and Ventilating Contractors, Plasterers, Plumbers, Steel Erectors and other general contracting trades.
Demolition Insurance Services:
Handling and administering a range of bespoke insurance products for companies operating in the specialist Demolition and Asbestos Removal trades.
Scaffolding and Roofing Insurance Services:
Handling and administering a range of bespoke insurance products for companies generally operating at height and involved in the provision of Scaffolding and Roofing services.
Top Team
Headed by senior personnel with many years experience in this market, GRS will provide capacity and solutions where capacity may be an issue and solutions may look doubtful.
'With an "experienced pair of eyes" to view and review each project, on an individual basis, we can see where capacity may be gained and whether there are viable solutions, to meet all requirements. We also have the experience to assess the capacity required as we have working knowledge of the market', says Wood.
The GRS Philosophy
'GRS believe that high quality service is paramount across all areas of our operation. Effective purchase of your company's commercial insurance programme can often be the difference between success and failure, particularly in the event of a serious fire, business interruption or other medium to long-term disaster', says Wood.
'Our promise is to give you independent, consistent advice on all aspects of your insurance risk exposure and to assist in finding insurance and risk solutions, at a competitive price', says Wood.
'It is important to ensure that a client feels they can call you at any stage of an enquiry, policy implementation or for a general enquiry on their business. We believe that supporting a client and all their requirements is vital to our business as well as theirs and ensures a strong, ongoing line of communication', says Wood.
First Call
'A full fact find is undertaken at the enquiry stage and we then formulate a detailed risk assessment presentation to insurers on the clients behalf. This enables the insurer to fully assess the specific requirements and to offer the most competitive pricing. The lines of communication then work within three areas - the client to us, from us to the insurer and back to the client. We call this our Triangle of Communication', says Wood.
'We know that working with Contractors within the building sectors specifically, can be a very transitional process for them. With many local authorities requiring "compliance" from contract suppliers within many spheres, the correct insurance cover and an adequate level of indemnity is vital', says Wood.
From the smallest supplier contractor to the larger multi-divisional contractor, through to corporate companies, GRS offer a full insurance consultancy service with the ability to assess the individual requirements and the knowledge of which insurer would be best placed to cover those requirements.
Guidelines
GRS operate within very strict guidelines laid down by the Financial Services Authority (FSA), the regulatory body responsible for monitoring the financial services sector in the UK, and are aware that legislation is constantly changing and being updated, leading to ongoing reviews by the FSA within the regulatory framework.
'With the standard UK and now EU incorporated requirements impacting on supplier contractors both in the workplace and on site, producing an even greater demand for sound and professional insurance and risk management we are there as consultants to navigate the client through this professional minefield. The word "compliance" seems to be the watchword and we have to ensure that the service we give takes away the worries and concerns for each enquirer and be able to accommodate their individual needs', says Wood.
'As industry changes, legislation changes and therefore we all have to adapt. At GRS we feel that we are prepared for anything and everything and are there to help and assist as required!', says Gavin Cheeseman, MD.
The day to day work ethic for GRS and their team is a strong signal to existing clients and future clients alike, they intend to offer consistency of service, business growth and the assurance that they are here to stay!
Topic of The Day
GRS are continually identifying and monitoring uninsured risk areas for their client bank, as they see this as a vitally important area of risk management.
It is true to say that there does not necessarily need to be an insurance purchased to protect against every conceivably identified risk as that, of course remains the customer's decision. However, from the insurance intermediary point of view it is essential that the customer is at least made aware of the type of insurances that are available in the marketplace.
There could be nothing worse than a customer suffering a loss only to be told that it is not covered, but could have been. GRS are currently developing a facility to enhance the Liability Insurance products offered to customers, by the automatic provision of Commercial Legal Expenses Insurance.
Commercial Legal Expenses Insurance is available to provide the help and assistance that a business needs in specific circumstances. Cover is usually offered under a number of sections, and packages can be tailored to suit the demands and needs of each customer. In broad terms the scope of cover will provide access to a legal advisory service and can also embrace expenses involved in Contract Disputes, Employment Law Disputes, Taxation Proceedings, Data Protection issues and many others.
GRS are launching this add-on facility very shortly, and are currently working with a specialist insurance company to develop this product, specifically for their clients needs.